Privacy Policy

The Travel Whisperer respects your privacy and is committed to protect the personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. When we do need your personal information to provide services that you request or when you choose to provide us with your personal information, this policy describes how we collect and use your personal information.

Information we Collect

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal interests, other information when needed to provide a service you requested.

When you browse our website, you do so anonymously, unless you have previously indicated that you wish The Travel Whisperer to remember your details. We don’t automatically collect personal information, including your email address.

We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there, but we do not link your IP address to any personal information unless you have logged in to our website. Like many other commercial websites, theThe Travel Whisperer website may use a standard technology called a “cookie” to collect information about how you use the site.

Should you opt to provide us with your personal information, your details will be included in The Travel Whisperer mailing list for the purpose of direct marketing or market research materials. In line with the GDPR we will always give you the opportunity to opt out from our mailing list where your historic data will be deleted.

Information sharing and disclosure

Because The Travel Whisperer is a global company, your personal information may be shared with otherThe Travel Whisperer offices or subsidiaries around the world. All such entities are governed by this Privacy Policy or are bound by the appropriate confidentiality and data transfer agreements.

The Travel Whisperer may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf ofThe Travel Whisperer to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners (unless you have opted out of these types of communications). We will also disclose your personal information if required to do so by law, or in urgent circumstances, to protect personal safety, the public or our website.

How we use your information

We use your information to provide requested products and services, send travel updates, manage your account, communicate with you, improve our services and website, notify you about special offers, customize your experience, reward loyalty, solicit feedback, resolve issues, prevent illegal activities, and enforce our Terms of Use.

Email Communications

To help you take advantage of travel opportunities, we may send emails about your travel interests. For example, if you search for a ski destination, we might email you about special deals or introduce you to our portfolio of destinations. These emails aim to provide useful travel-related information and offers. You can opt out of these emails at any time using the link provided in each message.

Accessing our website from outside the United States

If you access our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database operates. While data protection and other laws in the United States and other countries may not offer the same level of comprehensive protection as those in your country, rest assured that we take measures to safeguard your privacy. By using our services, you acknowledge and consent to the transfer of your information to our facilities and third parties as described in this Policy.

Cookies

We may place small text files called ‘cookies’ on your device when you visit our website.These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. These files serve a number of useful purposes for you, including:

  • tailoring our website’s functionality to you personally by letting us remember your preferences;
  • improving how our website performs;
  • allowing third parties to provide services to our website; and
  • helping us deliver targeted advertising where appropriate in compliance with the applicable laws.

Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Many websites use cookies and you can find out more about them at www.allaboutcookies.org.

Third party cookies:
Some of our business partners use their own cookies or widgets on our website. We have no access to or control over them. Information collected by any of those cookies or widgets is governed by the privacy policy of the company that created it, and not by us.

Data security

At The Travel Whisperer, your data security is our top priority. We employ a combination of physical, electronic, and managerial safeguards to protect the personal information you share with us. This includes using firewalls to block unauthorized access, encryption with secure socket layer (SSL) technology to protect data during transmission. While we make every effort to secure your personal information, no method of transmission over the Internet is completely secure. Therefore, we encourage you to take additional steps to protect your data online, such as using strong passwords and ensuring your devices are secure.

User rights

You have the right to access, correct, and delete your personal data. You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

Third party sites

Our website may contain links to websites operated by other companies. The Travel Whisperer does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies. Some of these third-party sites may have permission to include The Travel Whisperer logo, even though they are not operated or maintained by The Travel Whisperer. Although we choose our business partners carefully, The Travel Whisperer is not responsible for the privacy practices of websites operated by third parties that are linked to our site. Once you have left our website, you should check the applicable privacy policy of the third-party website to determine how they will handle any information they collect from you.

Changes to this privacy policy

The Travel Whisperer will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site.

Privacy inquiries

The Travel Whisperer is responsible for the processing of your personal information, and requests to exercise your rights as stated above shall be addressed to reservations@thetravelwhisperer.com.

If you are a resident of the EU/EEA, and have a complaint regarding the processing of your personal information byThe Travel Whisperer you are entitled to report such dissatisfaction to the applicable supervisory authority in your country of residence.

If you can’t find the answer to your queries, do not hesitate to
call us on +1 (970) 688-5381 or email us at
reservations@travelwhisperer.com