Please note that while The Travel Whisperer does their best to confirm the specific vacation home you originally reserved, in the event that the home is damaged, is sold, is rendered untenable, or becomes unavailable due to circumstances beyond their control, The Travel Whisperer shall use their best efforts to find comparable alternative accommodations and the rental guest shall be required to pay all rent due hereunder.
Smoking is not permitted in any of our properties. Any violation of this rule may result in additional cleaning charges. Guests will also be responsible for any additional cleaning costs, which may include but are not limited to cleaning of all linen, bedding, carpets, rugs, drapes and other furnishings.
Unless otherwise agreed, pets are not permitted in any of the properties. Fines for pets are at the sole discretion of the property management company. Guests will also be responsible for any additional cleaning costs beyond the pet fines imposed, which may include but are not limited to cleaning of all linen, bedding, carpets, rugs, drapes and other furnishings. Failure to notify us prior to arrival of a pet will result in unilateral eviction of the pet to a pet housing facility at the guest’s expense.
In compliance with the Fair Housing Amendments Act, our rental partners are permitted to exclude an animal, including a bona fide service animal, if the presence of the animal causes a fundamental alteration to the goods and services offered to other guests. Please let us know should you plan to travel with a service animal so that we may find alternative pet-friendly options for your stay. Failure to notify us prior to arrival of a service animal may result in unilateral eviction of the animal to an animal housing facility at the guest’s expense.
Moving of any furniture within properties is not permitted. Should any furniture be moved, guest will be responsible for the costs associated with moving the furniture back to its rightful place. Any damage caused by moving furniture is the sole responsibility of the guest.
Humidifiers are not included in rental properties, as they can cause health issues if not maintained properly. We do however help with rentals of humidifiers and delivery thereof; your Personal Travel Designer will be happy to assist with this. If a humidifier is available in a rental property; The Travel Whisperer strongly recommends inspecting the humidifier and filters prior to operation to verify the humidifier has been properly sanitized. Humidifiers that are not property maintained and sanitized can release mold and other contaminants into the air when operated.
Most rental properties are in residential areas or condominium buildings. Out of respect for neighbors, large gatherings and social events, including but not limited to weddings, birthday parties and receptions at any of our properties is strictly prohibited unless prior arrangements have been agreed through our Personal Travel Designers. Additional charges for cleaning and any fines incurred by the owner will be at the guest’s expense.
Parking is limited to the bays allocated to the property and agreed in the reservation confirmation. No use of other parking bays is permitted. Parking is not permitted on roadways or any common areas. If required by the HOA, parking passes must be visible at all times. Vehicles parked in contravention of this will be clamped or towed by the Resort or the HOA and it will be the rental guest’s responsibility to deal with this sanction.